Help

Quick fixes

  • Connected but no internet? Toggle the tunnel off and on. On hotel Wi-Fi, sign in to the Wi-Fi page first with the VPN off.
  • Lost the file or changed phones? Dashboard, then "New file" next to that device. The old file stops working.
  • Someone left the company? Dashboard, then "Remove". It takes effect immediately.
  • Need a dedicated IP for Microsoft 365 or a vendor allowlist? It's $29/month. Ask below and we'll set it up.

Contact support

Or email helpdesk@itechplus.co, or call (321) 221-7117. 8am to 6pm ET, Monday to Friday.